Privacy Policy – GeniusHub Education

Learn how GeniusHub Education collects, uses, and protects your personal information, especially sensitive spiritual data, while offering naming services and spiritual guidance.

📘 Privacy Overview

At GeniusHub Education, your trust is our priority. We handle your information with the utmost care and respect, recognizing the sensitive nature of the spiritual services we provide. This Privacy Policy explains what data we collect, the legal basis for collecting it (as required by GDPR), how we protect it, and your choices.

✅ What Data We Collect & Why

We only ask for information needed to deliver and support our spiritual services. We never sell your data. We only collect information you voluntarily provide.

Data PointWhen CollectedWhy We Collect It (Purpose)Legal Basis (GDPR)
NameNaming consults, ritual dedication, email sign-up.Accurate spiritual work, personalization, and service delivery.Contractual Necessity
Email AddressAll signups & services.Send confirmations, digital resources, and results.Contractual Necessity / Consent
Birth Date / TimeChinese Naming / astrology-based work.Five Elements (五行), BaZi, numerology, or character selection for service delivery.Explicit Consent / Contractual Necessity
Service DetailsRitual requests, karmic concerns.To perform Buddhist prayers & guidance correctly.Contractual Necessity
Payment InfoAt checkout.Processed securely via Stripe (we do not store card data).Contractual Necessity

✅ How We Use Your Data

Your information is used only for the following purposes, each with a defined legal basis:

  • Service Delivery (Legal Basis: Contractual Necessity): To deliver Chinese Naming reports, ritual dedications, consultations, or digital downloads.
  • Communication (Legal Basis: Contractual Necessity): To send service confirmations, scheduling reminders, and result emails.
  • Fulfilling Requests (Legal Basis: Contractual Necessity): To provide PDF downloads you requested (Mantra Pack, Karmic Journal, etc.).
  • Website Improvement (Legal Basis: Legitimate Interest): To improve our website experience through anonymous analytics, which is necessary for the proper administration of our business.

Optional Communications (Legal Basis: Consent): If you opt in, we send spiritual insights, naming tips, and service updates. You can unsubscribe anytime.

💳 Payments & Billing Info

Payments for GeniusHub Education services are processed by Stripe. We use Stripe’s secure tokenization service, meaning we never store your full credit card number on our servers.

  • Currency: USD (unless otherwise indicated at checkout)

  • Receipts: Sent via email

  • Refunds: See our Refund Policy

🤝 Data Sharing & Trusted Tools – How GeniusHub Protects Your Information

We only share your information with trusted third-party tools essential for providing our services. We never sell your personal data.

Third-Party ToolPurposeData SharedLegal Basis (GDPR)
StripeSecure payment processing.Name, billing info, and transaction details.Contractual Necessity
MailerLite (Email/CRM)Deliver requested downloads and updates.Name, email, and consent preferences.Contractual Necessity / Consent
Website Hosting & SecurityKeep the site online and protect your data.Technical logs only (no personal info).Legitimate Interest
Forminator (Forms)Collect service details and download requests.Information you voluntarily submit.Contractual Necessity

All partners process data under their own privacy policies.

🧑‍⚖️ Your Rights & Choices

GeniusHub Education is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, as well as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) for our international clients.
 
Depending on your region, you may have rights to:
  • Access the personal data we hold

  • Request correction or updates

  • Request deletion (unless we must retain for legal/transaction records)

  • Withdraw email consent

  • Request a copy of your data export (JSON/CSV)

To request changes: email support@thegeniushub.ca with the subject: Privacy Request.

🔐 Data Security & Retention

We protect your information using:

  • HTTPS encryption across thegeniushub.ca.
  • Secure, audited hosting environment in Canada.
  • Role‑limited admin access.
  • Encrypted payment processing via Stripe.
 

Retention:

  • Transaction records: kept as required for tax/audit compliance.
  • Ritual records (names/dates): We retain this data for a period of 5 years to comply with Canadian tax and audit requirements (PIPEDA compliance) and to maintain a record of the spiritual service provided.
  • Birth Data/Sensitive Info: Retained only for the duration necessary to complete the service and for a maximum of 5 years for record-keeping, after which it is anonymized or securely deleted.

🔄 Updates to This Privacy Policy

We may update this policy periodically. Continued use of our site means you accept the current version.

We use cookies to make your experience smoother, remember language preferences (English / 中文), deliver downloads, and analyze site usage.

Types of Cookies We Use

Cookie TypePurpose and Function
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages (e.g., remembering your language choice).
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can control cookies in your browser. Blocking some cookies may affect form submissions, downloads, or checkout.

You can search for:

  • Chrome cookie controls

  • Safari cookie settings

  • Firefox manage cookies

Third‑Party Cookies

Some tools (Stripe, analytics, email delivery) may set their own cookies in accordance with their privacy policies.

✅ Updates

We may update our Cookie Policy. Continued use of our site means you agree to the updated terms.

🧘 Explore All Pure Land Services

Begin your spiritual journey with the Pure Land ritual most aligned with your path. Each service is rooted in profound Buddhist wisdom and designed to bring peace and liberation.

📞 Contact Us

📧 Email: support@thegeniushub.ca

🌐 Website: https://thegeniushub.ca

📬 Contact Form: Click here

🌏 Languages: English | 中文

📍 Location: Burnaby, BC, Canada

🕐 Business Hours:
Mon – Fri: 10:00 AM – 6:00 PM PST
All services offered online